Lodgy Privacy Policy

At Lodgy, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your information when you use our mobile application and 24/7 assistance services.

1. Information We Collect

We may collect the following information:

• Personal Information: Name, email address, phone number, emergency contact information.
• Location Information: With your consent, we may collect location data to provide real-time assistance.
• Usage Data: Information about how you interact with our application, such as features used and session duration.
• Communications: Content of your interactions with our support team, including chat transcripts or call recordings.

2. How We Use Your Information

We use the collected information to:

• Provide 24/7 assistance services, including trip planning, emergency assistance, and local recommendations.
• Personalize your experience and improve our services.
• Communicate with you about service updates, offers, and other relevant information.
• Detect and prevent fraud or illegal activities.
• Comply with our legal obligations.

3. How We Share Your Information

We may share your information with:

• Third-party service providers who help us operate our application and provide our services (e.g., mapping services, communication providers).
• Legal authorities if required by law or to protect our rights.
• In the event of a merger, acquisition, or sale of assets, your information might be transferred to the acquiring entity.

4. Data Security

We implement technical and organizational security measures to protect your information against unauthorized access, disclosure, alteration, and destruction.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal information.
• Object to the processing of your information.

To exercise these rights, please contact us at [email protected].

6. Changes to this Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]