Privacy Policy
Last updated: February 2026
At Lodgy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information.
By using our Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
To provide our Service, we need to collect specific details about you and your travel plans:
- Personal Identification: Name, email address, and phone number.
- Logistics Data: Pickup and delivery addresses, hotel reservation details.
- Luggage Information: Number of bags, descriptions, and verified photos.
- Payment Information: Payment date, status, price.
2. How We Use Your Data
We use the collected data for the following purposes:
- Service Execution: To coordinate luggage pickup, storage, and delivery.
- Real-Time Tracking: To provide status updates.
- Safety & Security: To verify luggage condition for insurance claims.
3. Information Sharing
We may share your information with trusted third parties solely to fulfill our service:
- Service Partners: Hotels, travel agencies, and verified drivers.
- Service Providers: Cloud hosting, payment processing, and mapping services.
4. Data Security
We prioritize the security of your data and your luggage. We employ industry-standard encryption for data transmission and secure storage protocols.
5. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict certain processing. Contact us at [email protected].